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Mi Guarantee includes:
Mi Guarantee
Planned Maintenance Visits
Mi Healthcare will perform Preventative Maintenance checks on your equipment as per the manufacturers recommendations. These will be equally spaced throughout the year on agreed dates with yourselves at a frequency stated by the OEM.
Access to Mi Healthcare System
Mi Healthcare operate a customer portal where job cards, service dates, service history, faults and much more can all be retrieved at a click of a button, this is standard on all contracts.
Mandatory Health & Safety updates
All mandatory and Health and Safety upgrades will be performed without charge to the customer.
4 hours guaranteed response time.
Mi Healthcare will have an engineer on site within 4 hrs of the call being logged.
All call outs included (labour and on-site time)
There are no ‘call out charges’ with your Mi Surety contract which also covers all travel and labour incurred in the normal working day.
All standard parts included
Mi Healthcare’s Surety contract gives you the confidence of knowing that all standard parts are covered within the contract.
Standard tubes and probes included
Guarantee also covers you against tube failure and standard probe failure.
Loan equipment
Where possible, Mi Healthcare will provide loan equipment without charge if the contracted equipment repair becomes protracted.
Note *
Mi Guarantee can only be applied to new contracts that have a total minimum value. A detailed saving schedule can be provided on request.